Find answers to common questions about our logistics services and processes.
What is UCLL and how long have you been in business?
Urgent Cargo Logistics Limited (UCLL) is a leading clearing and forwarding company in Kenya, established in September 1985. We have nearly 40 years of experience in providing comprehensive end-to-end supply chain solutions across Kenya, East Africa, and beyond.
What services does UCLL offer?
UCLL offers a comprehensive range of logistics services including Air Freight, Ocean Freight, Road & Rail Transport, Warehousing, Customs Clearance, Project Cargo, Contract Logistics, and Consulting Services.
What is your global network coverage?
Through partnerships with global logistics networks such as WCA (World Cargo Alliance) and JC Trans, UCLL is linked to more than 400 offices in over 100 countries worldwide.
What types of cargo can you handle?
We handle all types of cargo including general cargo, perishables, hazardous materials, oversized cargo, project cargo, and specialized items with appropriate handling for each type.
Do you provide door-to-door delivery services?
Yes, we offer comprehensive door-to-door delivery services including pickup, transportation, customs clearance, and final delivery to destination.
How do I request a quote?
You can request a quote through our online quotation form on our website. Simply select your service type and fill in the cargo details.
How long does it take to receive a quote?
We typically provide quotes within 24 hours during business days. For urgent requests, we can provide expedited quotes within 4-6 hours.